The Quest^® One ActiveRoles^® Management Pack for Microsoft System Center Operations Manager (SCOM) 2007 provides a basic solution for monitoring availability and health of the ActiveRoles Administration Service and its information store, ActiveRoles replication status, and availability of the ActiveRoles Web Interface. By detecting, alerting on, and automatically responding to critical events, the Management Pack helps indicate, correct, and in many cases prevent outages of the Administration Service and Web Interface.

Features

 The Management Pack provides the features that you need to monitor your Quest One ActiveRoles environment, such as automated discovery, availability and performance monitoring, and replication monitoring. The Management Pack alerts you to the following error conditions:

• Administration Service is not responding
• ActiveRoles replication failure has occurred
• Connection to the ActiveRoles database has been lost
• Administration Service failed to update a Dynamic Group
• Administration Service failed to update a Group Family
• ActiveRoles Web Interface is unavailable

Monitoring Views

The monitoring views are used to centrally monitor availability and health of the Quest One ActiveRoles components in the Operations Manager console’s Monitoring pane. The Management Pack provides the following views:

• Alerts  Displays the alerts on the computers running the ActiveRoles Administration Service or Web Interface.
• Computers  Shows information about the state of the computers running the ActiveRoles Administration Service or Web Interface.
• Events  Displays the events on the computers running the ActiveRoles Administration Service or Web Interface.
• Performance  Shows performance information collected from the computers running the ActiveRoles Administration Service or Web Interface.
• Service Level Exceptions  Displays the unresolved alerts that have exceeded service levels on the computers running the ActiveRoles Administration Service or Web Interface.
• Task Status  Shows information indicating task results on the computers running the ActiveRoles Administration Service or Web Interface.
• Discovery  Contains separate views allowing you to examine the state of the computers running the Web Interface, computers running the Administration Service, and computers running the Web Interface or Administration Service.
• Services Monitoring  Contains the views allowing you to monitor availability, health and performance of the Administration Service instances in your environment.
• Web Interfaces Monitoring  Contains the views allowing you to monitor availability and health of the Web Interface instances in your environment.

For more information about this Management Pack, see section "Management Pack for SCOM 2007" in the Quest One ActiveRoles Management Pack Technical Description, which is part of the Quest One ActiveRoles documentation set.

The Management Pack requires the following software:

• Quest One ActiveRoles version 6.8.0 or later

• Microsoft System Center Operations Manager (SCOM) 2007 R2

The Management Pack includes the following files:

• Quest.One.ActiveRoles.SCOM2007.MP.xml
• Readme.htm (this file)

You can install the Management Pack by importing the Quest.One.ActiveRoles.SCOM2007.MP.xml file into Microsoft System Center Operations Manager (SCOM) 2007. Note that this Management Pack requires SCOM 2007 R2. For instructions on how to import a Management Pack, see How to Import a Management Pack in Operations Manager 2007 (http://go.microsoft.com/fwlink/?LinkId=142351).

For information about the features and capabilities of this Management Pack, see the "Management Pack for SCOM 2007" section in the Quest One ActiveRoles Management Pack Technical Description, which is part of the Quest One ActiveRoles documentation set.

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Contacting Quest Support

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View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies and procedures. The guide is available at: www.quest.com/support.